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FAQ
Frequently asked questions
Yes, we ship across the United Kingdom.
Yes. Under UK consumer law, you have 14 days after receiving your order to request a return or exchange (items must be unused and in original condition).
Yes. We focus on durability, comfort, and premium finishing. Every piece is designed for real-world use, not just appearance.
Our support team is available to help with orders, tracking, and general enquiries via our official contact channels.
You can request an exchange if the size is incorrect, as long as the item has not been worn or damaged.
We accept major credit and debit cards, as well as secure online payment methods.
Yes. All payments are processed through encrypted and secure payment systems.
Delivery typically takes 3-8 working days depending on your location within the UK.
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery in real time.
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